Digital healthcare, built for
the Kingdom.
Onasi is Ebttikar's healthcare platform. We build the clinical, financial, and AI systems used by Saudi hospitals, clinics, and Hajj operations.
Ebttikar & Onasi. Engineering the future of Saudi healthcare.
Ebttikar — empowering businesses with trust.
EBTTIKAR is a Saudi IT group that helps businesses grow through smart, cost-effective technology. We focus on the customer, build strong partnerships, and keep innovating — shaping every solution around each client's real needs.
Our expertise covers Digital Transformation, Managed Services, Infrastructure, Cybersecurity, SOC & NOC, and Physical Security — helping organizations run better, safer, and faster.
Onasi — tailored, compliant, human.
Onasi is the healthcare brand of Ebttikar. For nearly a decade, we have built tailored digital platforms for hospitals, clinics, and dental centers across Saudi Arabia and beyond.
Our systems meet NPHIES, CBAHI, JCI, HIPAA, Canadian, and Australian healthcare standards — with every product configurable to fit your workflow.
Saudi healthcare, digitally reimagined.
Onasi builds the clinical, financial, and patient systems that Saudi hospitals rely on — connecting Vision 2030 goals with the real, day-to-day work of running a hospital, a dental complex, or a Hajj field operation.
- Trusted leader in healthcare technology across KSA
- Nearly a decade of digital-health engineering
- Serving hospitals, clinics, and dental complexes
- NPHIES, CBAHI, HIPAA, JCI — plus Canadian & Australian standards
- Aligned with Saudi Arabia's Vision 2030 healthcare transformation
- Tailored, scalable, customer-centric delivery
A world-class, technology-driven healthcare system for the Kingdom.
- · 100% digital medical records.
- · Full NPHIES integration for seamless insurance claims.
- · Nationwide telemedicine access.
- · The world's largest virtual hospital.
Ten years of delivery, season after season.
From our first primary-care clinic in 2016 to eight Hajj seasons in a row — measured in uptime, claims processed, and patients served.
- 2016Feb 2016PHC
Prince Mohammed Bin Saud Al-Kabeer PHC
First Primary Health Care deployment — the foundation of the Onasi PHC story.
- 2016Aug 2016Hajj
Hajj 1437H — Proof of Concept
First Hajj season delivery. One hospital, 50 users, 6 clinics, 4,501 patients served.
4,501 patients - 2017Apr 2017Hospital
Al Ansaar General Hospital
First large general-hospital go-live. Still running today with millions of orders processed.
1.24M prescriptions - 2017Apr 2017Dental
East Riyadh Dental Complex (ERDC)
First dental-complex deployment. MOH-reviewed and live across 82K+ patient visits.
74,813 patients - 2017Aug 2017Hajj
Hajj 1438H — 8 Hospitals
Scale up to 8 hospitals, 2,036 users, and 125,000 patients during the Hajj season.
125,000 patients - 2018Jul 2018Hajj
Hajj 1439H — Peak Scale
8 hospitals, 3,542 users, 55 clinics, and 182,345 patients — a new high-water mark.
182,345 patients - 2019Jun 2019Dental
North Riyadh Dental Complex (NRDC)
Second dental complex live. MOH-reviewed, 401 users, 18K patients, 98K procedures.
98,253 procedures - 2019Jul 2019Hajj
Hajj 1440H — Record Users
4,200 peak users — the largest concurrent user base Onasi has ever supported.
4,200 users - 2020Apr 2020COVID
East Arafat Hospital (COVID Center)
Stood up as a COVID-19 response facility; live continuously since April 2020.
- 2020Aug 2020Hajj
Hajj 1441H — Pandemic Scale-Down
A radically smaller Hajj under COVID protocols; Onasi kept core facilities online.
2,133 patients - 2021Jun 2021Hajj
Hajj 1442H — Eighth Season
Eighth consecutive Hajj season delivered — trust earned through operational consistency.
8 seasons
Built for every part of Saudi healthcare.
From hospitals and dental complexes to primary care and Hajj field operations — every Onasi product is purpose-built and fully compatible with NPHIES.
Every product, in detail.
Navigate through each Onasi product — specs, feature lists, and stats from live deployments. Swap the placeholder screenshots for real ones when you're ready.
Onasi HIS
Hospital Information System for small, medium, and large hospitals.
A complete, modular Hospital Information System covering clinical, operational, and administrative workflows across inpatient, outpatient, and ancillary departments — battle-tested across Hajj deployments and general hospitals.
- Unified EMR across OPD, IPD, ER, and multi-specialty clinics
- Laboratory, Radiology, PACS & Blood Bank integrations
- Pharmacy, Supply, Bed, and Ambulance management
- Form Designer, Clinical Reports, and bed management
- AI SOAP note capture and AI CDSS embedded in workflow
- Full ER, IPD, OPD, Surgery, and Anesthesia modules
Onasi RCM
NPHIES-compliant Revenue Cycle Management for providers and payers.
Revenue Cycle Management purpose-built for the Saudi market — NPHIES gateway integration, SFDA drug codes, ACHI procedures, and ICD-10 AM diagnoses, all orchestrated in one place with analytics-grade visibility.
- NPHIES gateway & payer / provider synchronization
- Eligibility checks and pre-authorization
- Claim submission, tracking, and payment receipt
- SFDA, ACHI, and ICD-10 AM code compliance
- Built-in analytics: disease prevalence & incidence
- Finance tracking end-to-end
Onasi Dental
A dental-first clinical system for single clinics and multi-complex networks.
Digital dental workflow from 2D/3D charting to insurance claims, with an AI patient-appointment agent, dental telemedicine, and integrated labs. Deployed across East and North Riyadh Dental Complexes.
- Digital Dental Charting with 2D / 3D visualization
- Treatment plan and progress tracking
- Digital X-ray and image management (PACS)
- Dental lab workflow & referral management
- AI Agent for patient appointments
- Dental insurance claims & telemedicine support
Onasi PHC
Primary Health Care clinical system for single-doctor and multi-specialty clinics.
A lean, clinical-first system for outpatient primary care — covering single-doctor practices and multi-specialty clinic networks with a shared EMR, scheduling, and billing layer.
- Outpatient EMR for primary and multi-specialty care
- Appointments, triage, and patient intake
- Lab, imaging, and pharmacy orders
- e-Prescriptions and Wasfaty-ready workflows
- Integrated billing and insurance workflows
- SMS follow-ups and recall campaigns
Onasi Telemedicine
HD video consultations and a mobile app for patients and clinicians.
High-definition video consultations bundled with a branded mobile application, so providers can extend reach to remote patients in line with Vision 2030's telemedicine goals.
- HD video consultation with in-call clinical tools
- Patient mobile application (iOS & Android)
- Appointment scheduling and reminders
- Secure messaging with providers
- Integrated with HIS and PHC for unified records
- e-Prescription delivery post-consult
Onasi OCN Engine
Enterprise integration engine for NPHIES clinical services.
Onasi Connect (OCN) is a central gateway that receives, transforms, and routes healthcare data in multiple standards into NPHIES with Single Sign-On — closing interoperability gaps across legacy and modern systems.
- Ingestion of healthcare data via multiple methods
- Transforms data into HL7 v2, HL7 CDA R2, HL7 FHIR R4 and IHE XDS-I.b
- Centralized Single Sign-On (SSO) service
- Direct data submission to NPHIES
- Auditing, monitoring and error handling for all flows
- Orchestration, queueing and retry built-in
OIP Assistant
Ask in plain language. Get live answers, charts, and branded reports.
A conversational intelligence layer embedded in TickTraq — ask live questions in plain language, generate branded executive reports with one instruction, and refine any section through chat. Multi-agent routing, role-scoped at the database, fully on-prem or KSA-cloud for PDPL data sovereignty.
- Natural language queries over live SQL Server operational data
- Multi-agent orchestration with five specialist domain agents
- Token-by-token streaming responses via Server-Sent Events
- One-instruction branded executive reports with AI narrative
- Section-level report editing through conversational prompts
- Interactive chart generation on demand (bar, line, donut, gauge, bubble)
- Bilingual Arabic/English with automatic language detection
- Role-scoped at database layer — cannot be bypassed in chat
Emergency Information System
Smart solution for ambulances and patient transport with real-time tracking.
A field-grade Emergency Information System for ambulance crews and transport fleets — live GPS, pre-hospital clinical capture, and seamless handoff to receiving ER teams.
- Real-time ambulance GPS & fleet tracking
- Pre-hospital triage and vitals capture
- Two-way dispatch and handoff to ER
- Integrated with HIS ER module
- Mass-casualty incident coordination
- Offline-first mobile capture
Smart Dashboards
AI-based dashboards that simplify complex healthcare data.
Executive and operational dashboards fed by live HIS, RCM, and clinical data, with AI-assisted narration that turns millions of records into answerable questions.
- KPI cockpit for executives, operations, and finance
- Clinical, revenue, and utilization analytics
- AI-generated narrative summaries
- Drill-down from hospital → department → patient
- Alerts on threshold breaches and anomalies
- Export to board-ready PDF and slides
Hajj Health System
Hajj-scale health information system for MOH, KSA.
A Hajj-optimized edition of Onasi HIS proven across eight Hajj seasons (1437H–1442H) — deployed in tented and fixed facilities with high-volume patient flows in Makkah, Madinah, Mina, and Arafat.
- Tent and fixed-facility clinical workflows
- High-volume patient intake and triage
- Pilgrim identity and nationality workflows
- On-premise + cloud hybrid resilience
- Multilingual patient interactions
- Proven uptime during Hajj peak days
AI Solutions Platform
Comprehensive AI solutions to improve care and sharpen clinical decisions.
A portfolio of eight AI-powered tools that plug into Onasi workflows — transcription, decision support, voice scheduling, chat, imaging, education, coding, and a medical knowledge agent.
- AI-Powered SOAP Note Transcription
- Clinical Decision Support System (CDSS)
- AI Voice Agent for appointment scheduling
- AI Chatbot for clinical & revenue workflows
- AI Patient Education & Health Guidance
- Medical Image Diagnosis Analyzer (coming soon)
- ICD-ACHI Validator with AI analysis
- Virtual Doctor — medical knowledge assistant
AI built into
every step of care.
Eight AI tools designed for real clinical and administrative work. Tap any card to see how it's used and what it does.
AI SOAP Note Transcription
Real-time clinical documentation, Arabic & English.
- Real-time capture
- Arabic & English
- EMR integration
AI SOAP Note Transcription
- Real-time transcription
- Arabic & English support
- EMR integration
- Drug safety alerts
Physician captures patient conversation: "I feel chest pain" → AI generates: "Patient reports acute chest pain radiating to left arm, lasting 2 hours".
AI Chatbot for Clinical & Revenue Workflows
Clinical guidance, EMR assistance, and insurance validation.
- Clinical guidance
- EMR assistance
- Insurance validation
AI Chatbot for Clinical & Revenue Workflows
- Clinical guidance
- EMR assistance
- Insurance validation
- Multi-language support
Physician asks: "How do I order a chest X-ray?" → Bot provides step-by-step guidance.
AI Voice Agent for Appointment Scheduling
24/7 empathetic booking with WhatsApp and human handoff.
- 24/7 availability
- Empathetic booking
- WhatsApp integration
AI Voice Agent for Appointment Scheduling
- 24/7 availability
- WhatsApp integration
- Real-time scheduling
- Human handoff
Patient calls at 9 PM to book with cardiologist → AI checks availability, books appointment, sends WhatsApp confirmation.
Clinical Decision Support System (CDSS)
Real-time drug, allergy, and dosage safety at the point of care.
- Drug-drug interactions
- Allergy alerts
- Dosage validation
Clinical Decision Support System (CDSS)
- Drug interaction alerts
- Allergy checking
- Dosage validation
- Evidence-based suggestions
Doctor prescribes warfarin → System flags interaction with existing medication → Suggests safer alternative.
AI Patient Education & Health Guidance
Personalized onboarding and interactive health learning.
- Personalized onboarding
- AI-generated content
- Interactive learning
AI Patient Education & Health Guidance
- 4-step personalized assessment flow
- Dynamic condition-specific education (16+ conditions)
- Smart AI-generated learning cards (2–6 based on goals)
- Real-time voice agent with OpenAI Realtime API
- PDF export and progress tracking
Patient completes 4-step assessment (personal info → condition selection → knowledge test → goal setting) → AI generates 2–6 personalized education cards → Interactive voice agent explains → Export progress as PDF.
AI Medical Image Diagnosis Analyzer
Multi-modal image interpretation with structured reporting.
- Multi-modal AI
- Structured reporting
- Evidence-based recs
AI Medical Image Diagnosis Analyzer
- Multi-modal analysis
- Board-certified AI interpretation
- Structured reporting
- Evidence-based recommendations
Radiologist uploads chest X-ray → AI identifies pneumonia, quantifies severity → Generates structured report with differential diagnosis.
ICD-ACHI Validator
Professional medical code validation for Australian systems.
- ICD-10 AM validation
- ACHI validation
- AI-powered analysis
ICD-ACHI Validator
- Real-time autocomplete
- Three-tier validation
- Confidence scoring
Coder enters ICD-10-AM diagnosis J18.9 with ACHI procedure 90201-00 → System validates clinical appropriateness → Returns confidence score with medical reasoning.
Virtual Doctor
Medical information assistant with verifiable citations.
- Gale Encyclopedia sourced
- Page-level citations
- Verifiable answers
Virtual Doctor
- Single-source medical grounding
- Exact page citations
- Multi-turn conversations
- Fast retrieval system
Patient asks: "What are the symptoms of hypertension?" → Virtual Doctor provides detailed answer with exact encyclopedia page reference (e.g., Page 1847, Section: Cardiovascular Conditions).
Your data stays in Saudi Arabia. On-premise, secure, compliant.
How Onasi connects to every major system.
Three integration layers that link clinical, financial, and national health systems in real time — with full compliance.
HIS–ERP Integration with Odoo
Connecting clinical systems with enterprise operations.
In collaboration with Odoo, our proprietary integration engine binds the Hospital Information System and Odoo ERP into a single, coordinated environment — enabling real-time data exchange between clinical and business functions.
- Streamlined workflows across billing, procurement, inventory, and finance
- Real-time, bi-directional data synchronization for consistency and accuracy
- Reduced administrative overhead through automation
- Scalable framework designed for evolving healthcare operations
- Consolidated reporting for operational and financial visibility
- Master Data
- Payers, departments, and cost centers aligned across systems
- Services & Pricing
- HIS services reflected within Odoo product structures
- Billing & Payments
- Automated invoice creation and payment reconciliation
- Procurement
- Purchase requests seamlessly converted into RFQs and orders
- Inventory
- Stock movements, batch details, and adjustments synchronized
Ebttikar and Odoo co-design ERP solutions that are technically robust and operationally aligned with healthcare providers — practical value from day one.
Greater control over operations, improved financial transparency, and a more connected healthcare environment supporting clinical and administrative excellence.
Trusted across Saudi healthcare.
From the Ministry of Health to leading dental complexes and Hajj facilities — deployed under the Kingdom's strictest compliance standards.
Let's build the next step together.
Modernizing a hospital, opening a new dental complex, or adding AI to your clinical workflow? Our team is ready to help.
- EmailAAhsan@ebttikar.com
- Phone+966 54 965 6659
- LocationRiyadh, Saudi Arabia
- Websitewww.onasi.care